I have been shopping Amazon for several years and this is the first time I found myself reviewing a product before being asked after the purchase.
I LOVE THIS PRODUCT! In spite of of the negative reviews which I will admit were discouraging I nevertheless took the plunge. I have used AT & T and RCA 4-line phones for about 15 years and was never fully pleased, but there were so few to choose from. The features on this phone are unsurpassed. For the money, it first seemed too good to be true. I have a small, business office with 4 employees and no one employee is greater than maybe 200 ft from each other. Many of the reviews were about the system failing [not communicating with each other] because of distance between phones.
I didn't have this problem. The system is a true winner for me! And, with music-on-hold, how can you beat it. The sound quality is VERY, VERY good. Setup is rather easy, but once completed all changes effect the other lines. Install the batteries as a power out backup and you won't lose your settings. Some of the reviewers complained about this but probably because they didn't install the batteries. Invest in 4 AA batteries for the main console and you won't have that problem.
I am still learning about all of the features as time goes on but so far I have had no issues and am still quite impressed overall. The product build is not cheap looking, very well engineered, and instructions are easy to follow.
I also purchased the cordless headset. It is very attractive and extremely lightweight. You can't even tell you have had it on for hours. The sound quality is very nice too. It is not tinny, voice quality is crisp, and unlike other headsets on the market there is no time delay. All of the units both handset and headset are duplex. No need for the other party to finish speaking.
I could go on but I cannot think of any negative or shortcomings about this system. For a little more than $200. you get a base station, extension deskset, AND a cordless phone. For most 4-line phones you would have to pay $150-200 just for the one deskset. Need I say more! You won't be disappointed.
In conclusion, as I did my research, read the bad reviews and determine if those situations match yours. If not, then don't hesitate. Buy it!
IMHO It is the best 4-line business SYSTEM in the market!
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This Item  VTech AM18447 Main Console 4-Line Expandable Small Business Office Phone System with Answering Machine, Intercom, Auto Attendant & Music on Hold , Black |  |  |  |  |  | |
| Price | -9% $149.95 List: $164.95 | $149.95 | $175.49 | -19% $53.12 List: $65.95 | $76.95 | $56.85 |
| Delivery | Get it as soon as Saturday, May 11 | Get it as soon as Saturday, May 11 | Get it as soon as Saturday, May 11 | Get it as soon as Saturday, May 11 | Get it as soon as Saturday, May 11 | Get it as soon as Saturday, May 11 |
| Customer Ratings | ||||||
| Volume control | ||||||
| Sound quality | ||||||
| Easy to read | ||||||
| Easy to use | ||||||
| Lock Feature | ||||||
| Sold By | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com |
| telephone type | Corded | Cordless | Corded | Corded | Landline | Cordless |
| dialer type | Single Keypad | Single Keypad | — | — | Single Keypad | Dual Keypad |
| power source | Corded Electric | Corded Electric | Corded Electric | Corded Electric | Corded Electric | Corded Electric |
| recording capacity | 180 minutes | 40 minutes | 200 minutes | 10 minutes | 22 minutes | 22 minutes |
| material | Plastic, Metal | — | Plastic | — | Plastic, Metal | Plastic |
| answering system | Digital | Digital | Digital | Digital | Digital | Digital |
Reviews with images
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Reviewed in the United States on September 2, 2018
Color: SilverStyle: Main ConsolePattern Name: ConsoleVerified Purchase
Reviewed in the United States on May 26, 2022
Color: BlackStyle: Main ConsolePattern Name: ConsoleVerified Purchase
Top reviews from other countries
Paul Abbott
Refurbished when I ordered new!
Reviewed in Canada on April 5, 2024Color: BlackStyle: Main ConsolePattern Name: ConsoleVerified Purchase
Lino
Una maravilla para hacer enlaces
Reviewed in Mexico on January 7, 2024Color: BlackStyle: Main ConsolePattern Name: ConsoleVerified Purchase
michel turgeon
Great
Reviewed in Canada on March 19, 2022Color: SilverStyle: Main ConsolePattern Name: ConsoleVerified Purchase
Enrique Gonzalez
Excelente cobertura
Reviewed in Mexico on March 26, 2019Color: SilverStyle: Accessory Cordless HandsetPattern Name: ConsoleVerified Purchase
Ben
Not honest
Reviewed in Canada on November 10, 2023Color: BlackStyle: Extension DesksetPattern Name: ConsoleVerified Purchase
